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Terms of service

Welcome to the website xinessence.com of NEW ESSENCE INDUSTRIAL LIMITED (hereinafter referred to as "we"). By using this website, you agree to abide by the following terms of service. Please read these terms carefully before using this website.


1. Website Use


• When using this website, you must comply with all applicable laws and regulations.


• You may not use this website in any illegal or unauthorized manner, including but not limited to unauthorized access to our system, spreading malware, or taking any action that may damage this website or other users.


2. Account Registration


• In order to use certain features of this website, you may need to create an account. You are responsible for ensuring the accuracy and security of your account information.


• You must be responsible for all activities conducted using your account. If you discover any unauthorized use of your account, please notify us immediately.


3. Orders and Payments


• We reserve the right to refuse or cancel any order. If we cancel your order, we will notify you by email and refund the amount paid.


4. Shipping and Delivery


• We will do our best to process and ship your order within the specified time, but we are not responsible for delays caused by the shipping company or other uncontrollable factors.


• For detailed shipping policy, please refer to our Shipping Policy.


5. Return and Exchange


• We provide a 14-day unconditional return and exchange service. For detailed return and exchange policy, please refer to our Return and Exchange Policy.


6. Intellectual Property


• All content on this website, including but not limited to text, images, logos and designs, are our property or authorized use, and are protected by copyright and other intellectual property laws.


• You may not copy, distribute, modify or otherwise use any content of this website without our written permission.


7. Disclaimer


• This website and its content are provided on an "as is" basis without any express or implied warranty. We do not guarantee that the functions of this website will be uninterrupted or error-free, or that this website or its server are free of viruses or other harmful components.


• To the maximum extent permitted by applicable law, we will not be liable for any direct, indirect, incidental, special or consequential damages arising from the use of this website or its content.


8. Modification and Termination


• We reserve the right to modify or terminate the Site or any part thereof at any time without notice.


• We also reserve the right to modify these Terms of Service at any time. The modified terms will be posted on the Site and will be effective immediately. Please check these Terms periodically for any changes.


9. Contact Us


If you have any questions or need further information about our Terms of Service, please contact us at sale@xinessence.com.