Shipping policy

Welcome to the NEW ESSENCE INDUSTRIAL LIMITED website. Below are our shipping terms, please read carefully:

1. Shipping scope

We provide global shipping services, mainly covering Europe and the United States. Please make sure that your delivery address is within our service scope.

2. Processing time

All orders will be processed and shipped within 7 working days. Processing time does not include weekends and statutory holidays.

3. Shipping method

We use reliable international express companies for transportation. The specific transportation method will be determined based on your delivery address and order weight.

4. Shipping cost

The shipping cost will be calculated based on the weight and destination of the order and will be displayed at checkout. Some areas may enjoy free shipping services, please refer to our shipping policy page for details.

5. Estimated delivery time

The estimated delivery time varies depending on the destination. Generally, orders in Europe and the United States will be delivered within 20-30 working days. Please note that the delivery time is for reference only, and the actual delivery time may be delayed due to customs inspection, weather and other factors.

6. Order Tracking

After shipment, we will provide the order tracking number via email, and you can check the order status at any time on the courier company's official website.

7. Contact Us

If you have any questions or need help, please contact us through the following methods:

Email: [email protected]

Thank you for choosing NEW ESSENCE INDUSTRIAL LIMITED, we look forward to providing you with quality service!